Assistance & National Rail Enquiries Service in Bristol

Central Area

Main Station

Bristol Temple Meads

Bristol Temple Meads Station, Bristol, BS1 6QF

This is a fully staffed mainline station. The ticket office is step free and all platforms and facilities are accessible by means of lifts.

Local Stations

Lawrence Hill

Church Hill, Lawrence Hill, Bristol, BS5 9JJ

This is an unstaffed station with limited step free access. The nearest accessible station is Bristol Temple Meads.

East Area

Local Stations

Lawrence Hill

Church Hill, Lawrence Hill, Bristol, BS5 9JJ

This is an unstaffed station with limited step free access. The nearest accessible station is Bristol Temple Meads.

Stapleton Road

Stapleton Road, Easton, Bristol, BS5 6NE

This is an unstaffed station. Access to Bristol bound platform is via a ramp steeper than recommended. Also there is no wheelchair access available to trains.

North & West Area

Local Stations

Avonmouth

Gloucester Road, Avonmouth, Bristol, BS11 9JB

This is an unstaffed station with ramps which are steeper than recommended.

Clifton Down

Whiteladies Road, Clifton, Bristol, BS8 2PN

This is an unstaffed station but it is step free

Montpelier

Station Road, Montpelier, Bristol, BS6 5EE

This is an unstaffed station with no wheelchair access and very limited step free access.

Redland

South Road, Redland, Bristol, BS6 6QP

This is an unstaffed station but there is step free access to both platforms.

Sea Mills

Sea Mills Lane, Sea Mills, Bristol, BS9 1SU

This is an unstaffed station with ramps which are steeper than recommended.

Shirehampton

Station Road, Shirehampton, Bristol, BS11 9XA

This is an unstaffed station, but access to the platforms is step free.

South Area

Local Stations

Bedminster

Fraser Street, Bedminster, Bristol, BS3 4LU

This is an unstaffed station with ramps which are steeper than recommended. The nearest accessible station is Bristol Temple Meads.

Parson Street

Parson Street, Bedminster, Bristol, BS3 5PU

This is an unstaffed station, there is no wheelchair access to trains, and the platforms can only be reached by 31 steps. The nearest accessible station is Bristol Temple Meads.throughout.