Assistance & National Rail Enquiries Service in Bath & North East Somerset

Travel information for disabled and elderly people (Bath & North East Somerset Council)

Bath Area

Main Station

Bath Spa

Dorchester Street, Bath BA1 1SU, BA2 7WQ

This is a fully staffed mainline station. The ticket office is step free but access to both platforms is via the car parks. There is no inter-platform step free access.

Keynsham & District Area

Local Stations

Keynsham

Station Road, Keynsham, Somerset, BS31 2BN

This station is only staffed during the weekday morning rush hour. The Bath bound platform is step free, but the Bristol bound platform is reached by a stepped footbridge. The nearest accessible stations are Bath Spa or Bristol Temple Meads.

Oldfield Park

Brook Road, Twerton, Bath, Somerset, BA2 3RS

This station is only staffed during the weekday morning rush hour. Access to the platforms is by way of ramps which are steeper than recommended. The nearest accessible stations are Bath Spa or Bristol Temple Meads.

Midsomer Norton, Radstock & Chew Valley Area

Local Stations

Avoncliff

Avoncliff Halt, Avoncliff, Bradford on Avon, Wiltshire, BA15 2HD

This is an unstaffed station and with 34 steps to each platform it is not easily accessible. The nearest accessible station is Trowbridge.

Freshford

Station Road, Freshford, Bradford on Avon, Wiltshire, BA2 7WQ

This is an unstaffed station with step free access to the southbound platform only. The Bristol bound platform can only be accessed by a stepped footbridge. The nearest accessible station is Bath Spa.